Plain language, no fine-print games
The warranty, in writing
Every Wildflower Climate repair carries a 12-month workmanship warranty. Every install carries 10 years on parts and 2 years on labor, with the manufacturer registration filed by our office so the coverage is actually active. If our work fails inside those windows, the return visit costs nothing.
Why we can afford to say this plainly
Warranties get vague when companies expect to need the vagueness. Ours can be short because the failure rate is what a no-commission shop produces: technicians paid to fix things correctly the first time, permits pulled so the work meets code, and equipment sized by a manual J calculation instead of a guess. The warranty is the receipt for all of that, not a marketing banner.
The honest boundaries
A warranty covers what we touched. It doesn't make an old system young: a new contactor won't extend a compressor's life, and when a system is close to that line we say so in writing before you spend money, sometimes by telling you not to spend it with us at all. That's the same repair-versus-replace math that turns about 60% of the "replacements" we're called for into sub-$400 repairs.
Warranty questions, answered straight
What does the 12-month repair warranty actually cover?
The work and the part we installed. If a repair we made fails within 12 months, we come back and make it right at no charge. What it doesn't cover is a different component failing later: a new capacitor can't stop a 17-year-old compressor from aging, and we'll be straight with you about that line.
What does the install warranty cover?
Ten years on parts and two years on labor. The parts side is the manufacturer's coverage, which we register for you so it's actually active. The labor side is ours: if something we installed needs rework in the first two years, the visit costs nothing.
Does skipping maintenance void anything?
We don't play the gotcha game some brands do, but manufacturers can require proof of annual maintenance for parts claims on installs. The Bloom Plan ($189/yr, two visits) satisfies that requirement and leaves a written service record after every visit, which is exactly the paper trail a claim wants.
What if the company that installed my system is gone?
Common story in this industry. We can service almost any brand and, where manufacturer coverage survives the installer, we can often run the parts claim for you. Bring us the model and serial number, or text a photo of the nameplate, and we'll tell you what's still alive.